YOUR OFFICE TEAM

PAM HEIBERG

 

Branch Manager

Join the Arcadia Office — Where Your Real Estate Career Thrives

Partner with Pam Heiberg, the dynamic and dedicated Branch Manager of Coldwell Banker Realty’s Arcadia office, where success isn’t just a goal—it’s a mission. Pam leads with purpose, strategy, and heart, guided by her personal mantra: Your Success is My Mission. Her leadership is rooted in solving challenges, mentoring with intention, and empowering agents to achieve lasting success.

At Arcadia, agents don’t just work—they grow. Pam’s hands-on approach, design expertise, and strategic insight help agents win listings, close complex deals, and stand out in a competitive market. She’s cultivated a culture of creativity, collaboration, and commitment—where every agent is part of something exceptional.

If you’re ready to take your career to the next level with a leader who picks up the phone, shows up, and helps you succeed—the Arcadia office is the place to be. Reach out today and experience the difference of leadership that truly makes an impact.

ARCADIA OFFICE SUPPORT

James Pavon

 

Regional Support Specialist

James provides critical administrative, operational and customer service support to our Coldwell Banker Realty leaders and agents. The RSS team will work together, spending time providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

Stephany Muratalla

 

Regional Support Specialist

James provides critical administrative, operational and customer service support to our Coldwell Banker Realty leaders and agents. The RSS team will work together, spending time providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

Emily Kranz

 

Transaction Coordinator

Emily is a service minded professional who manages all aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all parties. She is part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.

Maria Olaya

 

Field Marketing Specialist

Maria is a dynamic Field Marketing Specialist dedicated to helping agents succeed at every stage of their real estate journey. She offers personalized 1:1 consultations, strategic marketing guidance, and hands-on training to empower agents with the tools they need to grow their business. Maria ensures agents are equipped to stand out in the market. With a passion for celebrating achievements and fostering a culture of excellence, Maria is a trusted partner in helping agents live exceptional lives.

OUR OFFICE CULTURE

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At Coldwell Banker Realty Arcadia, we believe in celebrating our agents and creating a workplace that feels like home. Our office embodies the Culture of Awesomeness—a diverse, collaborative, and fun environment where agents are supported and inspired to thrive. We take pride in recognizing achievements and fostering meaningful connections through events like our in-office Blood Drives, Summer BBQs, Homes for Dogs adoption event, and agent networking opportunities.

Beyond the office, we’re deeply committed to our community, regularly engaging in local initiatives that make a difference. Whether you're a seasoned professional or just starting out, Arcadia is the place to be—where your success is celebrated, your growth is supported, and your contributions truly matter.